Hiring and Cancellation Policy

General Conditions of Contract

1. Company Data

  • Company name: Ibérica-Marine-Charter S.L.
  • NIF: B-13775994
  • Address: Mas Olive nº2, 08398 Barcelona
  • Tourist registration number (si aplica): [Número]
  • Licenses and authorizations: [Detalles de la licencia de alquiler]
  • Email: Info@ibizamarinecharter.com
  • Phone: [Número de contacto]

2. Customer Data

  • Name: [Nombre y apellidos]
  • DNI/Passport/NIE: [Número de identificación]
  • Address: [Dirección]
  • Phone: [Número]
  • Email: [Email]

3. Rental Conditions

  • Rented boat/equipment: [Model, registration, characteristics]
  • Rental duration: [Start and end date and times]
  • Port/base of departure and arrival: [Location]
  • Maximum number of passengers or users: [Quantity allowed]
  • Price and cost breakdown:
    • Base Rate: [Price]
    • Fuel: [Included/not included, consumption fee]
    • Insurance: [Type of coverage]
    • Security Deposit: [Amount and return conditions]

4. Payment Method and Reservation

  • Advance payment: [Percentage of total and terms]
  • Accepted payment methods: [Bank transfer, credit card, PayPal, cash]
  • Remaining balance: [Final payment method and term]

5. Obligaciones del Arrendatario

  • Proper use of the vessel or equipment.
  • Compliance with safety and navigation regulations.
  • Prohibition of transferring use to third parties without express authorization.
  • Respect for environmental restrictions and anchoring areas.

Cancellation Policy

1. Cancellation Deadlines and Penalties

  • Cancellations made more than 30 days in advance: 75% of the amount paid will be refunded.
  • Cancellations made between 30 and 7 days in advance: 50% of the amount paid will be refunded.
  • Cancellations made less than 7 days in advance: No refunds.

2. Cancellations due to Weather Conditions

  • If the company deems weather conditions impede safe navigation, the option to reschedule the reservation or obtain a full refund is offered.

3. Cases of Force Majeure

  • In the event of serious illness, government restrictions, or emergency situations, cancellation and possible partial refund or rescheduling may be considered.

4. Cancellation Procedure

  • Written request via email to Info@ibizamarinecharter.com.
  • Confirmation of receipt from the company.
  • Refund period: In the case of a refund, the amount will be refunded within a maximum of 14 business days.

5. Exceptions and Special Conditions

  • If the cancellation is due to reasons attributable to the company (e.g., serious damage to the boat or equipment), a full refund or a change of date is offered at no additional cost.
  • In the event of a no-show without prior notice, 100% of the amount paid will be forfeited.

3. Insurance and Liability

  • The boat and equipment are insured with a liability policy.
  • Damage caused by negligent use, non-compliance with regulations, or alcohol/drug use is not covered.
  • In the event of damage caused by the renter, they will be responsible for repair costs.

4. Applicable regulations and jurisdiction

  • Our contract complies with the regulations in force in the Balearic Islands and Spain (updated as of February 2025), thus guaranteeing a transparent and secure service.
  • In case of any questions or disputes, we are committed to always seeking the best possible solution.
  • If legal action is necessary, the Ibiza courts will be responsible for resolving the matter.

5. Rental Terms and Conditions Page – Ibiza Marine Charter

Welcome to Ibiza Marine Charter! We want you to enjoy the experience of renting a boat in the idyllic waters of the Balearic Islands to the fullest. To ensure a safe and transparent service, we’ve provided our booking and cancellation terms and conditions in a clear and straightforward manner.

Company Information

  • Company: Ibérica-Marine-Charter S.L.
  • Tax ID: B-13775994
  • Address: Mas Olive n2, 08398 Barcelona
  • Contact email: Info@ibizamarinecharter.com
  • Phone: [Contact number]

Reservation Process

How to book?

You can reserve your boat through our website or by contacting our team.

  • Initial Payment: To confirm your reservation, a deposit of [Percentage of the total] is required.
  • Payment Methods: We accept credit card, bank transfer, PayPal, and cash.
  • Remaining Balance: Due before departure.

Rental Details

  • Boat/Equipment Rented: [Model and Features].
  • Rental Duration: [Start and End Date and Times].
  • Departure/Arrival Port: [Location].
  • Maximum Passengers: [Number Allowed].
  • Fuel: Not included in the price. Charged based on consumption.
  • Insurance: Includes liability and accidents.
  • Security Deposit: A refundable deposit of [Amount] is required if there is no damage.

Customer Obligations

  • Observe navigation and safety regulations.
  • Use the boat responsibly.
  • Do not allow unauthorized use of the boat.
  • Respect protected areas and environmental regulations.
  • Report any incident or damage to the boat immediately.
  • Follow the instructions of the Ibiza Marine Charter staff.
  • Do not exceed the boat’s maximum capacity.
  • Do not engage in dangerous or prohibited practices on the boat.

Cancellation Policy

We want to be flexible, but also guarantee the operational effectiveness of our services.

  • Cancellation more than 30 days in advance: 75% refund.
  • Cancellation between 30 and 7 days in advance: 50% refund.
  • Cancellation less than 7 days in advance: No refund.
  • Weather conditions: If conditions prevent safe sailing, we offer a date change or a full refund.
  • Force majeure: In the event of illness or government restrictions, we will evaluate refund or date change options.
  • No-show: If you do not show up on the day of the rental, 100% of the amount paid will be forfeited.

Insurance and Liability

  • All our boats are insured.
  • What is not covered?
    • We do not cover damage caused by negligence or non-compliance with regulations.
    • If the client causes damage, they will be responsible for the repair costs.
  • It is recommended that you purchase additional insurance to cover possible personal unforeseen events.

Maintenance and Safety

  • All boats are inspected before and after each rental.
  • We have rigorous cleaning and maintenance protocols.
  • Instructions for use are provided before sailing.
  • Life jackets and safety measures are included on board.

Applicable Legislation

  • We are governed by the laws of the Balearic Islands and Spain.
  • Any disputes will be resolved in the courts of Ibiza.

Ready to sail!

If you have any questions, please contact us at info@ibizamarinecharter.com. We look forward to seeing you on board!